Data protection

Here you will find all the necessary information on privacy protection when you use fenaco.com.

Protecting your privacy is a top priority for us. Please take note of the following privacy policy when using the fenaco.com website and our social media channels.

We, the fenaco cooperative (hereinafter “we/us”), take the protection of your personal data very seriously and comply strictly with all the applicable laws and regulations on data protection in Switzerland (Swiss Federal Act on Data Protection, FADP). The following provides an overview of how we ensure your privacy when accessing or using the fenaco.com website and our social media channels, and explains which data we process for which purposes.

Overall responsibility

fenaco cooperative
Corporate communication
Theaterstrasse 15a
8400 Winterthur
Switzerland
Telephone: +41 58 434 00 35
Email: webmaster@fenaco.com

Data protection office

fenaco cooperative
Data protection officer
Allee 1A
6210 Sursee
Switzerland
Email: datenschutz@fenaco.com

Service providers

To operate and develop our website, we work together with external service providers:

Web agency: Our website is maintained and developed by Liip AG, Limmatstrasse 183, 8005 Zurich.
Web host: Our website is hosted by Nine Internet Solutions AG, Badenerstrasse 47, 8004 Zurich. The hosting servers are located in Switzerland.

In their work for us, the service providers have very minimal access to personal data that are collected in connection with the website. We are convinced that our service providers handle the data in accordance with all laws and regulations and we have contractually obliged them to do so.

Usage data

Every time our website is accessed and every time a file is retrieved, general data about this process are automatically stored in a protocol file. These data are stored exclusively for system-related and statistical purposes. The data are never given to third parties and are not evaluated in any other way, except in the instance that we are legally required to do so.

For each retrieval, the following data will be stored:

the name of the internet service provider
the IP address and/or the IP address of the proxy server
the version of your browser software
the operating system on your computer
the website you used to visit our website
the pages of our website you visit
search terms you use on fenaco.com or search terms you have used to get to our website

Social media

fenaco has social media channels which are fed with content. We use usage data that is provided to us by these platforms, including statistics on page views, clicks and target group demographics, for the purpose of improving our content and campaigns. This information is made available to us in aggregate form and does not allow us to identify individual users.

When you visit our social media channels, the platforms collect a variety of usage data. This data is processed by the platform in question in accordance with its own privacy policy. We recommend reading the privacy policies of the individual platforms. You can find them here:

Personal data

We only process personal data when such processing is legally allowed or when you have given us your consent. Namely:

Contact: When you contact us on fenaco.com using the contact form or a linked email address (for example info@fenaco.com), or through our social media channels, we save your information for the purpose of processing your enquiry, and for reference should you choose to correspond further with us. Your data will be retained only for as long as is necessary for the purposes of processing. It will then be deleted if there is no further statutory retention requirement.
Applications: We publish all of the job vacancies in the fenaco cooperative and its businesses on our website. Applications can be submitted through our online application portal. Personnel services are carried out by HR fenaco. Your application will be processed exclusively by the responsible HR business partner and the responsible parties of the business concerned. Your application data will be stored exclusively on the servers of fenaco and its software partner (Talentsoft GmbH, Spichernstrasse 6, 50667 Cologne). We have contractually obliged Talentsoft to handle the data in accordance with all laws and regulations. A detailed data protection policy can be found directly on the application portal.

Retention period

Your personal data will only be stored for as long as is necessary for the intended purpose. After that time, it will be routinely deleted. The exception is when there are statutory storage obligations (for example to fulfil or initiate a contract).

After three years at the latest, we review whether we still need to store your data and whether there are statutory storage obligations that would prevent us from deleting them.

Rights of data subjects

Depending on the legal situation, the following rights are available to those affected:

Right to access: You have the right to request a confirmation stating whether or not your personal data have been processed by us and which personal data these included.
Right to rectification: You have the right to request that incorrect data related to you be promptly corrected.
Right to erasure: You have the right to request that data related to you be promptly deleted. Data that are subject to statutory storage obligations are excepted from this.
Right to revocation: You have the right to revoke your consent to the use of your personal data at any time. Revoking your consent does not affect the lawfulness of the processing that has already occurred from the time you gave your consent until it was revoked.

To make use of any of your rights as an affected party, please send an email to: webmaster@fenaco.com

Security

We use the latest in technologies to ensure the security of your data. During the process of making an online request, your entries are secured using SSL encryption. To securely save your data, our systems are protected by firewalls, which prevent unauthorised outside access.

In addition, we also use technical and organisational security measures to protect the data you have provided us from accidental or intentional manipulation, loss, damage or access by unauthorised persons. Our contract partners who receive access to your data in order to provide services to you on our behalf are contractually obliged to protect your data and keep them confidential.

Linked websites

Our website contains links to online offers from other providers. We do not have any influence on whether their operators comply with the data protection regulations.

Cookies

In specific areas of our website, we use what are known as “cookies”. Cookies are data elements used to identify your computer as a technical entity during your visit to our website in order to make your visit, as well as future visits, to our website easier.

In general, you have the option to change the settings of your internet browser, so that you are informed of the occurrence of cookies and can accept or reject them as well as delete already existing cookies. Please use the help function of your internet browser to find information on changing these settings. We would like to note that specific functions of our website may not work if you have deactivated the use of cookies.

Cookies do not allow a server to read private data from your computer or data that has been stored on another server. They do not cause any damage to your computer and do not contain any viruses. Cookies are processed to improve how our website runs, and this process is thus necessary to safeguard our legitimate interests.

Usage analysis

On our website we use Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies, or data elements, that are saved on your computer and make it possible to analyse the use of the website. The information generated by cookies about you using this website is generally transmitted to a Google server in the United States and saved there. If IP anonymisation has been activated for this website, however, within the member states of the European Union or in other parties of the Agreement on the European Economic Area, your IP address will be shortened. Only in exceptional cases will the full IP address first be transmitted to a Google server in the United States and then shortened there. Google uses this information on our behalf to evaluate your use of our website, to create reports on website activities and to provide us with services related to the use of the website and the internet. The IP address transmitted to Google Analytics by your browser will not be merged with other data from Google.

You can prevent these cookies from being saved by selecting the appropriate settings in your browser. We would like to note that, if you do so, you may not be able to use all of the functions of this website to their full capacity. You can also prevent the data which the cookie generates about your use of the website (incl. your IP address) from being collected as well as prevent Google from processing these data by downloading and installing the browser plug-in available here. We would also like to note that Google Analytics is supplemented by the code “gat._anonymizeIp();” on our website to ensure that IP addresses are collected anonymously (known as IP masking). You can also prevent your data from being recorded by Google Analytics here: This will place an opt-out cookie, which will prevent additional data from being collected while you are visiting this website.

Additional information on the terms of use (including data protection) by Google Analytics can be found here.

Social plug-ins

To allow you to share articles from our website on your social-media platforms, the following social plug-ins are used on fenaco.com:

Facebook: use the plug-in of the Facebook social media network on our website. Facebook is operated by Meta Platforms Inc.. In the EU, this service is also operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, hereinafter both referred to as “Facebook”. If the plug-in is stored on one of the pages you visit on our website, your web browser will download an icon for the plug-in from the Facebook servers in the United States. For technical reasons, it is necessary for Facebook to process your IP address. In addition, the date and time of your visit to our website will also be recorded. If you are logged into Facebook while visiting one of our plugged-in pages, the information collected by the plug-in from your specific visit will be recognised by Facebook. The information collected may then be allocated to your personal user account at Facebook. For example, if you use the Facebook “Share” button, this information will be stored in your Facebook user account and may be published on the Facebook platform. If you would like to prevent this, you must either log out of Facebook before visiting our website or use an add-on for your web browser that prevents the Facebook plug-in from loading. More information on the collection and use of data as well as your rights and protection options here can be found on Facebook here.
X: We use the plug-in of X on our website. X is an internet service provided by Twitter Inc., One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland (hereinafter “X”). If the plug-in is stored on one of the pages you visit on our website, your web browser will download an icon for the plug-in from the X servers in the United States. For technical reasons, it is necessary for X to process your IP address. In addition, the date and time of your visit to our website will also be recorded. If you are logged in to X while visiting one of our plugged-in pages, the information collected by the plug-in from your specific visit will be recognised by X. The information collected may then be allocated to your personal X user account. For example, if you use the X “Share” button, this information will be stored in your X user account and may be published on the X platform. If you would like to prevent this, you must either log out of X before visiting our website or make the appropriate settings in your X user account. More information on the collection and use of data as well as your rights and protection options here can be found on X here.
LinkedIn: We use the plug-in of LinkedIn on our website. LinkedIn is an internet service provided by the LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA (hereinafter “LinkedIn”). For data protection matters outside the United States, the responsible party is LinkedIn Ireland, Privacy Policy Issues, Wilton Plaza, Wilton Place, Dublin 2, Ireland. If the plug-in is stored on one of the pages you visit on our website your web browser will download an icon for the plug-in from the LinkedIn servers in the United States. For technical reasons, it is necessary for LinkedIn to process your IP address. In addition, the date and time of your visit to our website will also be recorded. If you are logged in to LinkedIn while visiting one of our plugged-in pages, the information collected by the plug-in from your specific visit will be recognised by LinkedIn. The information collected may then be allocated to your personal user account at LinkedIn. For example, if you use the LinkedIn “Share” button, this information will be stored in your LinkedIn user account and may be published on the LinkedIn platform. If you would like to prevent this, you must either log out of LinkedIn before visiting our website or make the appropriate settings in your LinkedIn user account. More information on the collection and use of data as well as your rights and protection options here can be found on LinkedIn here.
Xing: We use the plug-in of the social network Xing on our website. Xing is an internet service provided by New Work SE, Dammtorstrasse 30, 20354 Hamburg, Germany (hereinafter “Xing”). If the plug-in is stored on one of the pages you visit on our website, your web browser will download an icon for the plug-in from the Xing servers in Germany. For technical reasons, it is necessary for Xing to process your IP address. In addition, the date and time of your visit to our website will also be recorded. If you are logged in to Xing while visiting one of our plugged-in pages, the information collected by the plug-in from your specific visit will be recognised by Xing. The information collected may then be allocated to your personal user account at Xing. For example, if you use the Xing “Share” button, this information will be stored in your Xing user account and may be published on the Xing platform. If you would like to prevent this, you must either log out of Xing before visiting our website or make the appropriate settings in your Xing user account. More information on the collection and use of data as well as your rights and protection options here can be found on Xing here.

Video plug-in

On our website, we embed videos, which are mainly stored on our YouTube channel. The operator of the related plug-in is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereafter “YouTube”).

When you view a page of our website with the YouTube plug-in, a connection with the YouTube servers will be established. YouTube will then be notified of which page you are visiting. If you are logged in to your YouTube account, YouTube can also attribute your surfing behaviour to you. You can prevent this by logging out of your YouTube account before you visit our website. In addition, if a YouTube video is started, the provider will place cookies that collect information on your user behaviour.

More information on the purpose and scope of the data collection, its processing by YouTube, your rights, and settings options to protect your privacy can be found here.

General newsletter: We offer you the option to sign up on our website for a free general newsletter (“fenaco newsletter”) – see here. We use MailChimp, a service of The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA (hereafter “The Rocket Science Group”) to manage addresses as well as to create and send issues of the newsletter. If you choose to sign up for our newsletter, the data you enter during the registration process (your email address as well as, optionally, your first and last name) will be processed by The Rocket Science Group. Moreover, information on your website language, the IP address used and the date and time of your registration will be saved. The newsletter sent by The Rocket Science Group contains a tracking pixel, also known as a web beacon. Using this tracking pixel, we can analyse whether and when you have read our newsletter and whether you have followed any of the links it contains. In addition to other technical data, such as data on your computer system and your IP address, the data processed about this tracking pixel will be saved for the purpose of optimising our newsletter. The data are thus used to improve its quality and attractiveness. You can revoke your consent to receive our newsletter at any time with future effect. To do so, simply inform us that you revoke your consent or click on the unsubscribe link, which can be found in every newsletter issue. More information on the collection and use of data as well as your rights and protection options here can be found on MailChimp here.
Job newsletter We offer you the option to sign up on our website for a free job newsletter – see here. The newsletter is sent out by the third-party provider Prospective Media Services PMS AG, Seestrasse 513, 8038 Zurich, Switzerland. By clicking on the “Subscribe to this search” button as well as the “Complete registration” button, you are giving your consent that your email address will be transmitted to the Prospective Media Services PMS AG along with the filter criteria you have selected for the purpose of sending the job subscription emails. You can unsubscribe to the job newsletter at any time by using the unsubscribe link.

Web fonts

The Adobe Web Fonts service is used on fenaco.com for the visual design of our website and to uniformly display specific fonts. The provider of the web fonts is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (hereafter “Adobe”). The provider in Europe is Adobe Systems Software Ireland Companies, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland.

When you view our website, your browser will load the necessary font directly from Adobe, so that it can be displayed correctly on your device. To load the fonts, your browser will establish a connection to the Adobe server in the United States. In doing so, Adobe will obtain information on which IP address is being used to view the website. According to Adobe, no cookies are saved.

The storage and analysis of the relevant data are based on our legitimate interest in uniform font display on fenaco.com. The data transmission to the United States is based on the standard contractual clauses of the EU commission. For more information, see here. Additional information on Adobe Web Fonts can be found here. Adobe’s data protection policy can be found here.

The right to make changes

We reserve the right to make changes to this privacy policy from time to time to ensure that it meets legal requirements or to reflect changes to our services listed in the privacy policy, such as when new services are introduced. The new privacy policy will then apply the next time you visit our website.

Last updated: 13 May 2025